ADA and Going Online

Learn about Ally, the tool in Blackboard that checks to see if your class materials pass the ADA requirements established by federal law. Ally on Blackboard helps faculty protect against noncompliance and serve all students with universal design in mind. It is easy to use, too: Ally Resources and Support (PDF)

Compliance Help for Online Teaching

QM Emergency Remote Instruction (ERI) Checklist

A helpful guide with suggested activities and practices to help you do all you can to create a good online class in times of Covid awareness.

Connecting with Students and Building Community

This link takes you to a series of workshops from Penn State available to all universities nationwide. It offers four video workshops about converting courses to blended or online formats and a plethora of useful linked resources via google docs. The emphasis in the series is connecting with students by increasing student engagement in your course design and delivery: Planning for Student Engagement

Designing Online Courses

6 Ways to Improve Your Syllabus

1. Could you turn your syllabus into an infochart?

2. Does your syllabus show the big picture?

3. Does your syllabus convey your enthusiasm and empathy for students?

4. Is anybody reading your syllabus?

5. Could your syllabus also become a FAQ Discussion Board?

6. Does your syllabus contain the updated anti-discrimination and harassment policy statement?

SSU Faculty Helping Faculty

To Request Help:

If you are in need of help, consult the Google Faculty Support Doc, and reach out to any of the Faculty listed who have indicated they are available to help with your topic of concern.

Blackboard Support

ITS now offering 24-7 Blackboard Support for Faculty and Students

In an effort to better support online learning for both our Faculty and Students, ITS has contracted with Blackboard to provide a support line that is available 24 hours a day, 7 days a week.

This support line Is called HD Support.

Here is how it will work:

If you need Blackboard Support, please call any of the ITS Blackboard Support Numbers:

  • (740) 351-3682    
  • (740) 351-3628
  • (740) 351-3319

Your call will be directed to HD Support

The Call Center Menu will answer saying: Thank you for calling HD Support.  If you are a Student, Press 1.  If you are Faculty, Press 2.

Once you select the correct menu options, the qualified staff at HD Support will help you with all of your Blackboard “How To” needs.

In the event that your call requires SSU Blackboard Support, for example, if you need your password reset, they will escalate your ticket and send it to for you.

Our ITS Support Team will respond to you as soon as we can to resolve your issue. 

Be sure to provide the HD Support representative your off campus contact information so that we will be able to reach you as well.