Mail Services & Receiving is responsible for all incoming and outgoing university mail.

  • Applies correct postage to all letters/parcels sent from SSU via USPS
  • Receives all incoming shipments from UPS, FedEx, and all commercial carriers
  • Delivers mail, packages, and parcels to correct destination, including residential student mail
  • Answers all calls directed to “switchboard or operator”, internal and external and routes to the proper party/office

Contact Mail Services & Receiving

Joshua Austin
University Services Specialist
(740) 351-3304

Kris Smith
University Services Specialist
(740) 351-3302

Tips for Avoiding Missed Orders or Deliveries

If ordering larger items from Amazon etc. please give specific directions and location to our Receiving Building. We have had several deliveries that sit overnight or longer on random docks throughout campus without us being aware.  Also, If you are expecting items and you or your department is out, notify us so we do not attempt to deliver to a closed office.

If a package is thought to be missing, we are now able to check on that for you to see if it has made it to Shawnee State. Send us your tracking information for the package, and we can give you an update on its location.

Laser Ship is the main carrier for your Staples/Brown items. Many times these items are marked as Delivered and we have not yet received them. They mark them as received when they are loaded on the truck. If they attempt to deliver to your office directly, please reroute them to Receiving.

Packing and Shipping Resources

  • Packages are picked up before 10 AM or anything after this usually the next day delivery.
  • When seeing marked as Delivered/Out for Delivery: This only means it has been Placed in our Bin at the Post office – not that we have received it.
  • Post office Tracking is recognized starting with the #9
  • You can track your own Packages by entering the Tracking number on USPS site. Enter the entire number with no Spaces or Dashes. 
  • Some Amazon will come through the Post office
FEDEX Express
  • Even though a package is Overnighted it can still take up to two days for delivery.
  • They can deliver up to twice a day and other times it maybe every other day. 
  • Drop off box located on South side of Court house (same day by 4pm)
FEDEX Ground
  • Has been arriving by 12:30 PM but could change depending on when we get a new Driver.
  • We accept FEDEX for delivery (Prepaid or return label needs to be attached).
  • Usually arrives in the afternoons
  • Returns will need a Bill of Landing attached
  • Arrives 11-12:30 Daily
  • Tracking starts with 1Z
  • Can be Tracked through UPS website
  • We do not ship out through UPS, but returns are accepted with Label and will go out the same day if received prior to 11 AM.
  • Handles most Amazon packages
Laser Ship
  • Random times of Delivery
  • Many companies use this for Discounted shipping (Brown, Staples, Nike and Bath and Body).
US Cargo
  • Random times of Delivery 
  • Now comes through USPS
International Packages
  • Tracking is usually a sequence of numbers and Letters
  • Takes several weeks
  • Once a package enters the US it will be given a USPS or UPS Tracking number
  • IBEX packages are delivered and placed in the locker and Amazon will send you a code.
  • After 3 days we will Receive a return label to pick it up
  • After we Receive the label, you cannot we retrieve your package, and it is sent back to Amazon
  • Lockers are only available when the UC is open.
  • We have some Packing supplies and can assist or advise you on your shipping needs (tapes, Markers and Priority Mail supplies etc.)
  • We can mail your Packages as long as you have an account number or Pre-paid postages (We do not Sell or have stamps available).
Certified Mail
  • We are able to do Certified for your departments (This will provide you with Tracking and a signature upon delivery).