The Shawnee State University administration takes feedback from the University community seriously and strives to promptly address and resolve issues that are brought to its attention.

Accordingly, SSU has instituted a centralized complaint system through which students, staff, visitors, and others may file written complaints about University departments or services. These complaints will be directed to the appropriate offices for assessment and resolution.

The University Complaint Policy (PDF) and Complaint Procedures (PDF) are available online.

For Student Complaints:

File a Student Complaint

For Non-Student Complaints:

Download the Non-Student Complaint Form below, and email a completed copy to

Non-Student Complaint Form (PDF)