Get Help

Get Help:
IT Service Desk Form

New Students:
Get Connected
Shawnee Wi-Fi Directions
Microsoft Office 365 & Outlook Email
Configure Self-Service Password Reset
Technology Support Numbers
IT Service Desk
Hours: M-TH 8 am-5 pm & F 9 am–4 pm
(740) 351-3538
IT Support Form
Blackboard Support
Hours: M-TH 8 am-5 pm & F 9 am–4 pm
(740) 351-3682
IT Support Form
Campus Housing Wi-Fi
24x7 Spectrum Community Wi-Fi Tech Support

Information Technology as a Service

Welcome to Information Technology Services (ITS). ITS is the centralized provider of technology services to the students, faculty and staff of Shawnee State University.  
ITS ensures that enterprise systems and mission-critical functions are fully operational on a continuous basis, standard technology is regularly refreshed, and that networked computing resources are available based on user roles, appropriate access guidelines and campus policy.
Our Service Desk is located on the lower level of the Clark Memorial Library. To request assistance or make an inquire about any of the technology services offered on campus, please submit an IT Service Form and a member of our team will contact you.

Important Notice to Students on
File Sharing Statement and Copyright Infringement

Students are reminded that sharing of copyrighted materials over the network such as software, music, images, videos, publications, or any other protected materials is a violation of federal copyright statutes and is strictly prohibited. Students who are cited in infringements notices under the Digital Millennium Copyright Act (DMCA) will have their SSU Network or Housing BearNet Wi-Fi access suspended. Repeat violations will result in judicial referral. Violators may be subject to serious fines and penalties.