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Get Help:
IT Service Desk Form

New Students:
Get Connected
Shawnee Wi-Fi Directions
Microsoft Office 365 & Outlook Email
Configure Self-Service Password Reset
Technology Support Numbers
IT Service Desk
Hours: M-TH 8 am-5 pm & F 9 am–4 pm
(740) 351-3538
IT Support Form
Blackboard Support
Hours: M-TH 8 am-5 pm & F 9 am–4 pm
(740) 351-3682
IT Support Form
Campus Housing Wi-Fi
24x7 Spectrum Community Wi-Fi Tech Support

Introducing Single Sign-On for MySSU & Blackboard

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Learn more about Single Sign-On

Information Technology as a Service

Welcome to Information Technology Services (ITS). ITS is charged with offering outstanding technology services to the students, faculty and staff of Shawnee State University. ITS ensures that enterprise systems and mission-critical functions are fully operational on a continuous basis, standard technology is regularly refreshed, and that networked computing resources are available based on user roles, appropriate access guidelines and campus policy.

An expansive use of institutional technologies at Shawnee State is necessary to support campus operations and meet strategic objectives. As SSU commits to deliver its Mission, these technologies serve to deliver classroom instruction, support departmental processes, perform student business, promote community involvement and are utilized to meet internal and external reporting requirements.

ITS develops and manages these technologies deploying a common architecture in its base computing environment that strategically aligns SSU's IT investments. Technology is then integrated to departmental specification in order to support shared services on campus.

Important Notice to Students on
File Sharing Statement and Copyright Infringement

Students are reminded that sharing of copyrighted materials over the network such as software, music, images, videos, publications, or any other protected materials is a violation of federal copyright statutes and is strictly prohibited. Students who are cited in infringements notices under the Digital Millennium Copyright Act (DMCA) will have their SSU Network or Housing BearNet Wi-Fi access suspended. Repeat violations will result in judicial referral. Violators may be subject to serious fines and penalties.