Register for Password Reset – BEFORE You Forget Your Password!

Once you have successfully completed this quick, one-time enrollment process for each account below you may reset your passwords on-line from on or off-campus, when needed. If you do not register for these features you will need to visit the Help Desk in person with a photo ID to reset your passwords.

Network Account

Windows Login Graphic

Your network account provides access to many things including the campus Wi-Fi Network, MySSU, Blackboard, campus computers in classrooms, labs and the library, all electronic library resources, and the SSU App.

If this is your first time using your Network account, please follow the steps on Get Connected to the Network.

If you have forgotten your password and have not yet set up the Self-Service Password Reset (SSPR) you may contact ITS via the Get Help Form for a password reset.

If you are ready to change your password and configure your SSPR click Network Password Change Instructions & SSPR Setup (PDF).

Student Email Account

MyMail Student Email Graphic

The SSU @MyMail account provides access to student email hosted by Microsoft and managed by Shawnee State University. Microsoft has made recent changes that have modified their password reset options. If you have problems with your student email account please stop by the IT Service Desk, Library 118 or by sending an email to

@MyMail Self Service Password Reset

To change your password and set up password reset and other options, please review the following document: SSU Student Self Service Password Reset (PDF)

Please note: Student email is a service hosted by Microsoft©. Menu options are subject to change. SSU will notify you of changes in advance whenever possible.