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University Information Services

Service Catalog


Enterprise Services


Vendor Name Service Name
Blue Chip Consulting Account Self Service Password Reset - Microsoft FIM
SciQuest Accounts Payable Integration
Cognos Administrative Operational and Institutional Reporting
SSU Admissions Application Form Submission
SSU Bear Card Production - DataCard
Blackboard Learn Course Delivery Online
FEITH Document Imaging
Microsoft E-Mail Service -Employee
Microsoft Enrollment For Education (EES)
Jenzabar Enterprise Resource Planning/Business Management CX
Blackboard Transact Fund Meal and Id Card Management
Frontrange Help Desk Service - UIS HEAT
Jenzabar MySSU Campus Self Service
Blackboard Transact Online Account Mgt - eAccounts
Microsoft Operating System and Office Suite Desktop Education
Rave Mobile Systems Emergency Notification/SSU Alert Integration
Resource 25 Facility and Event Scheduling
Lauren Innovations Emergency Response Management
SSU Student Official Notification Messaging System
SSU Supplies Acquisition - Central Stores
Avaya Telephone Service PBX - CS1000
OmniUpdate Web Content Management - OU Campus
Kivuto Solutions Microsoft Electronic Download Integration
SciQuest Purchase Order System Integration
Atomic Learning Technology Training Integration
CollegeSource Course Transfer Applicability (U-Select) Integration
Ohio Board of Regents Electronic Transcript Clearinghouse Integration

Base Computing


Vendor Name Service Name Department
SolarWinds Application and Server Monitoring University Information Services
IBM Backup and Recovery - Tivoli University Information Services
Symantec Backup and Recovery - Backup Exec University Information Services
Sunguard Business Continuity - STROHLS University Information Services
GeoTrust Digital Certificate Authority University Information Services
Verisign Digital Certificate Authority University Information Services
OSU Disaster Recovery Service University Information Services
Fed Ex Disaster Recovery Data Transportation University Information Services
Iron Mountain Disaster Recovery Tape Vaulting University Information Services
Educause DNS Domain Name Services - External University Information Services
Nena Emergency 911 Tracking University Information Services
SSU File Storage - Administrative University Information Services
SSU File Storage - Faculty University Information Services
SSU File Storage - Student University Information Services
SSU File Storage - Classroom Labs University Information Services
NetDoc Infrastructure Documentation University Information Services
OarNet Internet Service Provider University Information Services
AEP Internet Bandwidth Management University Information Services
Horizon Internet 10GB University Information Services
IPS Intrusion Protection University Information Services
Labstats Lab Computer Usage Monitoring University Information Services
Brooks Network Printing University Information Services
  Network Security University Information Services
Cisco Network Switching University Information Services
OmniUpdate Online Forms University Information Services
APC Data Center UPS and Conditioning University Information Services
Print Manager Print Management University Information Services
Hewlett Packard Application Management - Administration University Information Services
Bomgar Remote Desktop Management University Information Services
IBM Server Database Management - Informix University Information Services
Microsoft Server Database Management - SQL Server University Information Services
Hewlett Packard Operating System Management - Unix University Information Services
VMWare Server Virtualization - VSphere University Information Services
Barracuda SPAM Filter University Information Services
Cisco/IBM Storage Area Network (SAN) University Information Services
SSU Student Residential Network University Information Services
SSU SSU Academic Network University Information Services
SSU SSU Administrative Network University Information Services
Oarnet SSU Industrial Engineering Technologies (IET) Network University Information Services
Tools4ever User Account Management University Information Services
IBM Tape Library University Information Services
Frontier Telephone Local Access University Information Services
Century Link Telephone Long Distance Access University Information Services
Bluecoat/IP Networks Traffic Shaper - Bandwidth University Information Services
Rapid7 Vulnerability Management - Nexpose University Information Services
SSU Web Site Publishing - Shawnee Public Sites University Information Services
Cisco Wireless LAN Access Control - NAC University Information Services
Cisco Wireless LAN Access Control - ISE University Information Services

Departmental Applications


Vendor Name Service Name Department
Tableau Analytical BI Reporting Institutional Effectiveness
IBM Analytical Services - SPSS Institutional Effectiveness
SAS Institute Inc. Analytical Services - JMP Social Sciences
McGraw Hill Assessment Services - Aleks Student Success Center
SSU Barnes and Noble Shopping Cart Integration Financial Aid
Cashnet Bill Payment Integration Bursar
SSU Book Store Financial Aid Balance Integration Financial Aid
Onity Campus Housing Door Key Management Housing and Residence Life
Career Dimensions Inc. Career and Education Planning - Focus Career Development
College Central Network Career Office Management Integration Career Development
ACS (Xerox) CLC Child Care Attendance Integration Children's Learning Center
KidsVision CLC Classroom Camera Monitoring Children's Learning Center
KidsVision CLC Web Site Children's Learning Center
  Compliance Suite - Safety Training Compliance Environmental Health and Safety
Service Objects Contact Address Validation Office of Admissions
Inflexxion Counseling on Student Wellness - My Student Body Counseling and Health Services
Readex (NewsBank) Digital Collections Management Clark Memorial Library
Keystone Door Key Management Housing and Residence Life
Secure Tech Systems Emergency Notification - Wave Panic Button Management Public Safety
LEADS Law Enforcement Administration Public Safety
TMA Systems Facilities Management Facilities
Higher One Financial Aid Refund System Integration Financial Aid
Innovative Interfaces Library Service Management Clark Memorial Library
Titanium Software Medical Health Records Management Counseling and Health Services
Jenzabar Orientation Management - MySSU Student Affairs
Competitive Edge Software Police Records Management - Report Exec Direct Public Safety
West Paralegal Library Resources General Counsel
Fifth Third Bank Payroll EFT Integration Human Resources and Payroll
SSU Payroll Voucher Human Resources and Payroll
PrintPoint Printshop Retail System Printing Services
Psychology Software Tools Faculty Research Services for Psychology Psychology Dept.
AP Technology Secure Check Printing Finance and Administration
Jenzabar Student Advising MySSU Academic Affairs
Maxient Student Conduct Manager System Integration Dean of Students
OrgSync Student Life Association Housing and Residence Life
People Admin Talent Management Human Resources and Payroll
TK20 Teacher Education Assessments and Portfolios Teacher Education
ETS Test Administration Student Success Center
Pearson Vue Testing Service Student Success Center
Engineerica Systems Tutor Schedule and Appointment Management -AccuSQL Student Success Center
American Technology Solutions W-2 Mangement Integration - Employee Human Resources and Payroll

Employee Desktop


Vendor Name Service Name Department
Symantec Anti-virus Management - Endpoint Protection University Information Services
Microsoft Application and Database Development - Access 2010 University Information Services
Java Application Runtime University Information Services
Jenzabar CX Administrative System Access University Information Services
Microsoft Desktop Operation System - Windows 7 Enterprise 64-bit University Information Services
Microsoft Email - Outlook 2010 University Information Services
Microsoft Internet Access - Internet Explorer 9 University Information Services
Microsoft Internet Application Framework - Silverlight University Information Services
Adobe Internet Multimedia - Plugin University Information Services
Apple Multimedia Player University Information Services
Microsoft Office Professional Plus 2010 University Information Services
Microsoft Spreadsheet - Excel 2010 University Information Services
FEITH Document Imaging Access University Information Services
Microsoft Document - Word 2010 University Information Services
Adobe Electronic Document - Reader XI University Information Services
Adobe Multimedia Interactivity - Shockwave University Information Services

Unified Collaboration


Vendor Service Name
Cisco Call Processing IP Telephony - Communications Manager
Cisco Call Centralized SIP Trunking and Routing
Cisco Call Conference and Session Management - TelePresence Video
Cisco Call Connect - Softphones
Cisco Call Placement over WiFi Network Using Smartphone
Cisco Call Redirect Incoming IP calls to Mobile
Cisco Call Send - Emergency Calls
Cisco Call TelePresence Management
Cisco Call Voice Messaging - Unity Connection
Cisco Collaboration Suite - Enterprise
Cisco Web Conferencing - Webex Enterprise
Cisco Instant Messaging - Webex Messenger

Student


Vendor Service Name Department
Jenzabar Academic - MySSU Student Registrar
Jenzabar Admissions - MySSU Student Admissions
Jenzabar Administration - MySSU Student University Information Services
Jenzabar Billing - MySSU Student Bursar
Jenzabar Campus Life - MySSU Student Housing and Residence Life
Jenzabar Counseling - MySSU Student Counseling and Health Services
College Survey Services Course Evaluation Management Integration Social Sciences
San Diego State University eCheckup To Go Self Assessment Counseling and Health Services
Microsoft Email Integration - Student University Information Services
Jenzabar Enrollment Verification Self Service - Student Financial Aid
Jenzabar Financial Aid - MySSU Student Financial Aid
Jenzabar Housing - MySSU Student Housing and Residence Life
Conneticut Distance Learning Consortium Tutoring Self Service - MySSU Student Student Success Center
Jenzabar Academic Planner - MySSU Student Provost

Classrooms


Classroom Vendor Name Software Deployed
ATC Lecture Labs    
Education Lecture Halls Microsoft Office 2010
  RealNetworks RealOne Player 6
  eInstruction Corporation, Turning Technology CPS
  SMART Technologies SmartBoard Technologies Software
Kricker Lecture Halls ALEKS Corporation ALEKS Plugin
  Microsoft Microsoft Office 2010
Massie Lecture Halls ALEKS Corporation ALEKS Plugin
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  Microsoft Office 2010
  IBM SPSS version 19
  ALEKS Corporation ALEKS Plugin
  Wolfram Research Mathematica 9.0.1
  Psychology Software Tools E-Prime 2
  Microsoft Office 2010
Rhodes Lecture Halls Microsoft Office 2010

Computer Labs


Lab Vendor Name Software Deployed
All Labs Adobe Systems Incorporated Adobe Flash
  Oracle Java
  Apple Quicktime
  Adobe Systems Incorporated Shockwave
  Adobe Systems Incorporated Adobe Reader
  Mozilla Mozilla Firefox
  Opera Software Opera
  Google Google Chrome Browser
  Adobe Systems Incorporated Adobe Air
  Microsoft Silverlight
  ALEKS Corporation ALEKS Plugin
ADM 150 IBM SPSS version 19
  Pearson Education TestGen
  Microsoft Office 2010
  Wolfram Research Mathematica 9.0.1
  Microsoft Forefront Identity Manager
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  Source Forge - Cnet Group Explorer
  Terrapin Software Terrapin Logo
  eInstruction Corporation Exam View Test Generator
ADM Phone-a-thon Adobe Systems Incorporated Adobe Reader XI
Allied Health 230 Apple Quicktime 6.5
  RealNetworks RealOne Player 6
  Microsoft Office 2003
Allied Health Computer Lab 239 ALEKS Corporation ALEKS Plugin
  Delmar Cengage Learning Fluids and Electrolytes
  Elsevier HESI test
  Lippincott Williams & Wilkins Mental Health Nursing III
  Elsevier VCE 9th Edition
  Microsoft Forefront Identity Manager
  Microsoft Office 2010
  LindseyJones LindseyJones Clinical Simulations
  LindseyJones LindseyJones CRT RRT Exam Questions
  NurseSquared N2
Allied Health PT    
Allied Health MOT Microsoft Office 2010
  Microsoft Forefront Identity Manager
  IBM SPSS version 19
  ResearchWare Hyper Transcribe
  ResearchWare Hyper Research
ATC 103 Microsoft Forefront Identity Manager
  Adobe Systems Incorporated Adobe Reader 6.0.1
  Oracle Java 1.4.2
  Apple Quicktime (old)
  RealNetworks RealOne Player 6
  McGraw-Hill Education Fathom 2
  Elsevier HESI test
  McGraw-Hill Education Keyboarding
  Terrapin Software Terrapin Logo
  Microsoft Office 2003
  Microsoft Office 2010
ATC 105 Microsoft Forefront Identity Manager
  Microsoft Office 2010
  Adobe Systems Incorporated Adobe Air
  Microsoft Silverlight
  Adobe Systems Incorporated Adobe Flash
  Oracle Java
  Apple Quicktime
  Adobe Systems Incorporated Shockwave
  Adobe Systems Incorporated Adobe Reader
  Symantec Symantec Antivirus
  Microsoft Visual Studio 2010
  Autodesk Autodesk AutoCAD 2014 Complete Suite
ATC 204 Microsoft Office 2003
ATC 160 Basic-256 Project, open-source (sourceforge.net) Basic 256
  Microsoft Forefront Identity Manager
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  Terrapin Software Terrapin Logo
  Microsoft Office 2010
  Autodesk Autodesk Inventor 2011
  Autodesk AutoCAD Mechanical 2011
  MakerBot Industires MakerWare
  Minitab Minitab
  CNC Software Mastercam X6
  Autodesk Autodesk Moldflow Insight 2014
Basics    
CFA 205 ALEKS Corporation ALEKS Plugin
  Microsoft Forefront Identity Manager
  Microsoft Office 2010
  RealNetworks RealOne Player 6
CFA 206 Microsoft Office 2010
  RealNetworks RealOne Player 6
CFA 306 Microsoft Office 2010
  Microsoft Forefront Identity Manager
CLC    
Commons 030 ALEKS Corporation ALEKS Plugin
  Microsoft Frontpage 2003
  Microsoft Office 2010
  Microsoft Skype 5
  Tableau Software Tableau 7.0
Commons 031 Wired-Wireless ALEKS Corporation ALEKS Plugin
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  McGraw-Hill Education Keyboarding
  Terrapin Software Terrapin Logo
  Microsoft Expression Web
  Microsoft Forefront Identity Manager
  Microsoft Office 2010
  eInstruction Corporation, Turning Technology CPS
  eInstruction Corporation Exam View Test Generator
  RealNetworks Real Player
Education 130 McGraw-Hill Education Fathom 2
  Microsoft Frontpage 2003
  Microsoft Office 2010
  Microsoft Windows Live Essentials
  Microsoft Windows Live Movie Maker
  Microsoft Windows Live Photo Gallery
  RealNetworks RealOne Player 6
  McGraw-Hill Education Sketchpad 5
  IBM SPSS version 19
  Terrapin Software Terrapin Logo
  Wolfram Research Mathematica 8
  Inspiration Software Inspiration 9
  eInstruction Corporation, Turning Technology CPS
  Rstudio Rstudio
  Inspiration Software kidspiration 3
  Softland Nova PDF 7
  eInstruction Corporation Exam View Test Generator
  Google Google Earth
    Handbrake
Internet Café Oracle Java 5.0
  Apple Quicktime
  RealNetworks RealOne Player 6
  Microsoft Frontpage 2003
  Microsoft Office 2007
Kricker 151 Microsoft Forefront Identity Manager
  Symantec Symantec Antivirus
  Microsoft Microsoft Visio 2010
  Tableau Software Tableau 7.0
  Microsoft Visual Studio 2012
  McGraw-Hill Education Geometers Sketchpad 5
  jEdit jEdit
  Audacity Team, Open- Source (soundforge.net) Audacity
  Wolfram Research Mathematica 9.0.1
  Microsoft Microsoft Expression Web
  Microsoft Microsoft Office 2010
  McKesson Coporation Medisoft
Kricker 152 Microsoft Forefront Identity Manager
  Symantec Symantec Antivirus
  Microsoft Microsoft Visio 2010
  Tableau Software Tableau 7.0
  Microsoft Visual Studio 2012
  McGraw-Hill Education Geometers Sketchpad 5
  jEdit jEdit
  Audacity Team, Open- Source (soundforge.net) Audacity
  Wolfram Research Mathematica 9.0.1
  Microsoft Microsoft Expression Web
  Microsoft Microsoft Office 2010
  McKesson Coporation Medisoft
Kricker 251 Microsoft Forefront Identity Manager
  Symantec Symantec Antivirus
  Microsoft Microsoft Visio 2010
  Tableau Software Tableau 7.0
  Microsoft Visual Studio 2012
  McGraw-Hill Education Geometers Sketchpad 5
  jEdit jEdit
  Audacity Team, Open- Source (soundforge.net) Audacity
  Wolfram Research Mathematica 9.0.1
  Microsoft Microsoft Expression Web
  Microsoft Microsoft Office 2010
  McKesson Coporation Medisoft
  Intuit Quickbooks Accounting(on 10 machines)
Kricker 252 Microsoft Forefront Identity Manager
  Symantec Symantec Antivirus
  Microsoft Microsoft Visio 2010
  Tableau Software Tableau 7.0
  Microsoft Visual Studio 2012
  McGraw-Hill Education Geometers Sketchpad 5
  jEdit jEdit
  Audacity Team, Open- Source (soundforge.net) Audacity
  Wolfram Research Mathematica 9.0.1
  Microsoft Microsoft Expression Web
  Microsoft Microsoft Office 2010
  McKesson Coporation Medisoft
Massie 108 ALEKS Corporation ALEKS Plugin
  Microsoft Expression Web
  Microsoft Forefront Identity Manager
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  Microsoft Office 2010
  Microsoft Skype 5
  RealNetworks Real Player
Massie 109 ALEKS Corporation ALEKS Plugin
  Microsoft Expression Web
  Microsoft Forefront Identity Manager
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  Microsoft Office 2010
  Microsoft Skype 5
  RealNetworks Real Player
Massie 110 ALEKS Corporation ALEKS Plugin
  Microsoft Expression Web
  Microsoft Forefront Identity Manager
  McGraw-Hill Education Fathom 2
  Microsoft Office 2010
  McGraw-Hill Education Sketchpad 5
  Microsoft Skype 5
  RealNetworks Real Player
Massie 111 ALEKS Corporation ALEKS Plugin
  eInstruction Corporation, Turning Technology CPS
  Microsoft Forefront Identity Manager
  ALEKS Corporation ALEKS Plugin
  McGraw-Hill Education Fathom 2
  Terrapin Software Terrapin Logo
  Microsoft Office 2010
  McGraw-Hill Education Sketchpad 5
  IBM SPSS version 19
  RealNetworks Real Player
  eInstruction Corporation Exam View Test Generator
  ACT, Inc. Compass
Massie 137 IBM SPSS version 19
  Microsoft Office 2010
Massie 138 Microsoft Office 2007
Massie 149 ALEKS Corporation ALEKS Plugin
  eInstruction Corporation, Turning Technology CPS
  Microsoft Expression Web
  McGraw-Hill Education Fathom 2
  Microsoft Forefront Identity Manager
  McGraw-Hill Education Glencoe Keyboarding
  Elsevier HESI Test
  Wolfram Research Mathematica 9.0.1
  Microsoft Office 2010
  McGraw-Hill Education Sketchpad 5
  IBM SPSS version 19
  Terrapin Software Terrapin Logo
  Pearson Education TestGen
  Linden Research Second Life Viewer
Massie 150 ALEKS Corporation ALEKS Plugin
  eInstruction Corporation, Turning Technology CPS
  Microsoft Expression Web
  McGraw-Hill Education Fathom 2
  Microsoft Forefront Identity Manager
  Elsevier HESI Test
  Terrapin Software Terrapin Logo
  Wolfram Research Mathematica 9.0.1
  Microsoft Office 2010
  McGraw-Hill Education Sketchpad 5
  IBM SPSS version 19
  Pearson Education TestGen
  Inspiration Software Inspiration 9
  Inspiration Software Inspiration 8.0b
  Softland Nova PDF 7
  ACT, Inc. Compass
  RealNetworks Real Player
  Linden Research Second Life Viewer
Massie 210 ALEKS Corporation ALEKS Plugin
  Psychology Software Tools E-Prime 2
  Microsoft Forefront Identity Manager
  Tableau Software Tableau 8.0
  Microsoft Office 2010
  Pearson Education TestGen
  Rstudio Rstudio
  Softland Nova PDF 7
  IBM SPSS version 19
  The GAP Group GAP 4
  Source Forge - Cnet Group Explorer
  Inspiration Software Inspiration 9
Massie 329 Microsoft Expression Web
  Microsoft Office 2007
  RealNetworks RealOne Player 6
  IBM SPSS version 19
  eInstruction Corporation, Turning Technology CPS
  McGraw-Hill Education Geometers Sketchpad 5
  McGraw-Hill Education Glencoe Keyboarding
  Softland Nova PDF 7
  Microsoft Office 2010
  McGraw-Hill Education Fathom 2
  eInstruction Corporation Exam View Test Generator
  eInstruction Corporation HESI Test
  Linden Research Second Life Viewer
  Terrapin Software Terrapin Logo
Massie 333 Microsoft Office 2003
Massie 344 Microsoft Office 2003
Math Lab ALEKS Corporation ALEKS Plugin
  McGraw-Hill Education Fathom 2
  McGraw-Hill Education Geometers Sketchpad 5
  Source Forge - Cnet Group Explorer
  Terrapin Software Terrapin Logo
  Wolfram Research Mathematica 9.0.1
  Microsoft Office 2010
  IBM SPSS version 19
  Softland TestGen
  Wolfram Research Mathematica 7.0.1
  Wolfram Research Mathematica 7.0.1 SRV0119 Update
Massie 438 Microsoft Office 2010
Massie B-30 Microsoft Office 2007
Nursing Microsoft Office 2003
OT Adobe Systems Incorporated Adobe Reader 6.0.1
  oracle Java 1.4.2
  Apple Quicktime
  RealNetworks RealOne Player 6
PT Microsoft Office 2003
SSC Testing Lab Microsoft Office 2010
  IBM SPSS version 19
Teacher Ed Wireless Microsoft Office 2007
Trio Microsoft Forefront Identity Manager
  Microsoft Office 2010
  Softland TestGen
UC Career    
Voice Memory Reasearch Center    

Administrative


Module Name Service Name Primary Department
CX AD MN Admissions Maintenance Admissions
CX AR MN Student Financials Maintenance Bursar
CX BD MN Budgeting Maintenance Finance and Administration
CX CM MN Common Maintenance UIS
CX Cognos8 Plus MN Cognos8 Plus Bundle Maintenance UIS
CX CRM CA MN Candidate Maintenance Admissions
CX CRM CST MN Constituent Maintenance Development Foundation
CX CRM FAC MN Faculty Maintenance Provost
CX CRM STAFF MN Staff Maintenance Human Resources
CRM STU MN Student Maintenance Registrar
CX DA MN Degree Audit Maintenance Registrar
CX DE MN Alumni/Development Maintenance Alumni
CX EPFEITHDOC MN Document Imaging Maintenance UIS
CX FN MN Financial Aid Maintenance Financial Aid
CX GL MN General Ledger Maintenance Finance and Administration
CX GRAD PL MN Academic Planning Maintenance Provost
CX HR MN HR Administration Maintenance Human Resources
CX JICS GO MN Jenzabar Mobile Maintenance UIS
CX JICS MN Internet Campus Base Maintenance UIS
CX LP MN Loan Processing Maintenance Financial Aid
CX PA MN HR-Payroll Maintenance Human Resources
CX PE MN HR Position Control Maintenance Human Resources
CX PO MN Purchasing/Accounts Payable Maintenance Finance and Administration
CX RE MN Academic Records Maintenance Bursar
CX SL MN Student Affairs Maintenance Student Activities
CX UAI MN UA Interface Maintenance UIS
JX UTL SW JX Utility Tools Software Maintenance UIS
JX UTL MN Utility Tools Maintenance UIS

Faculty


Vendor Service Name Department
Blackboard Course Assessment Management Provost
Blackboard Course Assignment Management Provost
Jenzabar Course Authorization - MySSU Faculty Provost
Blackboard Communication Management Provost
Blackboard Course Content Management Provost
Blackboard Course Gradebook Management Provost
Jenzabar Course Management - MySSU Faculty Provost

University Information Services

Contact Information

UIS Help Desk
Administration Building Room 035

Shawnee State University
940 Second Street
Portsmouth, OH 45662

Phone: (740) 351-3538
Email: help_desk@shawnee.edu

Page maintained by the department of communications.