Frequently Asked Questions

For questions not answered here, contact the McKinley Box Office at (740) 351-3600 or

What services and seats are available for special needs?

The Vern Riffe Center for the Arts is completely wheelchair accessible. There is wheelchair seating in both the lower and upper tiers. If you have a special need such as an end-of-the-row seat or a handicapped accessible seat, please inform the McKinley Box Office at the time you purchase your tickets. You can also indicate a special need on the ticket order form.

FM transmitted hearing devices are available at the McKinley box Office for all concerts.

Please refer to the brochure for concerts that have audio description and sign interpretation. We thank CVS Pharmacies for providing funding for these services.

Large-sized-type programs are available for most concerts. Please see an usher for assistance.

How do I volunteer?

The Volunteer Program offers you a chance to be a part of the many great events at the Center. Volunteer opportunities include ushering, leading tours, and helping with office work. If you wish to volunteer at the Center, call the administrative office at (740) 351-3622.

What if I lose my tickets?

Contact the Box Office Manager. A voucher will be issued for the seat location of the original subscription ticket.

Can I get a refund or exchange my tickets?

Ticket refunds and exchanges are not available. However, unused tickets may be returned to the box office prior to the show in exchange for a receipt which entitles you to a tax deduction.

Vern Riffe Center for the Arts

Contact Information

Vern Riffe Center for the Arts
940 Second Street
Portsmouth, OH 45662

Tickets (Box Office): (740) 351-3600
Rentals and info: (740) 351-3622
Fax: (740) 351-3414


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