Planned Upgrades

Enterprise Systems

UIS strives to keep campus-wide systems current with the latest vendor releases, and is committed to planned efforts that communicate a comprehensive schedule for each upgrade effort, as they become available. UIS will notify the campus of planned outages to complete the upgrade of its enterprise systems through a Notification Advisory email. If you have questions about system upgrades please contact UIS.

Service Name Transition Strategy Upgrade Plan
Administrative Reporting Services - Cognos Jenzabar provides support releases. Minimize disruption to users. Don't fall into unsupported status. Cognos 10.2 Spring 2016
Admissions Application Form Submission Support as requests arrive.  
Application and Server Monitoring Keep version current. Build out monitoring points.  
Articulation and Transfer Clearinghouse Integration Support vendor integration.  
Backup and Recovery Keep Support current. Apply updates after testing and consideration of host support.  v15 Upgrade Spring
Barnes and Noble Shopping Cart Integration Support as needed.  
Blackboard Learn Avoid disruptions to constituents during Fall/Spring terms. Upgrade window in May following Spring Graduation.  
Blackboard Learn Test Target BBTest upgrades from February-March to support BB Help Desk training efforts.  
Blackboard Transact Fund Meal and Card Mgt Vendor provides upgrade support with SSU assistance. Plan upgrades for low usage period usually June-July. Integrations with Book Store, eAccounts, Dining, Vending, and Halo registers in Sodexo satellite areas. v3.12.4.0 Planned for Oct. 2015
Blackboard Transact Online Account Mgt - eAccounts Support vendor integration.  
Book Store Financial Aid Balance Integration Avoid beginning of term changes when Financial Aid is allocated for B&N purchases.  
Business Continuity - CX Administrative System Maintain OS and Data backup process.  
Campus Housing Door Key Management - Onity Support as needed.  
Cashnet - Student Bill Payment Support vendor integration.  
CLC Classroom Cameras    
CLC Web Site    
Counseling Center Records Management HIPAA requirement applies to this data and processes.  
CX Admininstrative System Formal change notification and approval process for non-emergency changes. Coordinate JICS updates. Frequent SMO scheduled as necessary
CX Administrative - Test System Application of Jenzabar SMO as available. Careful user testing required before approval for implementation of changes to production. Frequent SMO scheduled as necessary
DHCP - Dynamic Host Configuration Protocol    
DNS Domain Name Services - External    
E-Mail-Staff Careful evaluation of dependencies before upgrade must be conducted.  Upgrade Planning Active
Ethics Point Web    
Executive BI Reporting - Tableau    
Facilities Door Key Management - Keystone    
Facilities Management -TMA    
Feith Document Imaging    
File Storage - Administrative   Consolidation and expansion of physical media in design.
File Storage - Faculty   Consolidation and expansion of physical media in design.
File Storage - Student   Consolidation and expansion of physical media in design.
HEAT   HEAT 2015 migration planned
Internet Connectivity    
LabStat Lab Computer Usage Monitoring    
Microsoft Academic Software Purchase    
MySSU Campus Self Service Portal    
MySSU Campus Self Service Portal - Test    
National Student Clearinghouse Integration Support vendor integration.  
Network Self Service Password Reset    
Official Notification Messaging System    Upgrade planned for Fall 2015
Payroll EFT - Fifth Third    
Pearson Vue Testing Center    
Print Management    
Printing - Network    
Printshop Retail System - PrintPoint Vendor provides upgrade services with support from SSU.  
Purchase Order System Integration    
R25 Test and Development SSU performs upgrades with prompting by vendor and scheduling coordinated with user. Test environment provides upgrade practice.  
R25 v3.41 SSU performs upgrades with prompting by vendor and scheduling coordinated with user.  
Secure Check Printing    
SSU Academic Network    
SSU Administrative Network    
SSU Alert - Rave Mobile Systems    Integration server upgrade Fall 2015
SSU Bear Card Production Identity Card printing service tied to BB Transact. Vendor support per call is necessary for upgrade assistance and new installs.  
Student Conduct Manager - Maxient Integration Support vendor integration.  Integration server upgrade Fall 2015
Student Fin Aid Refund Integration - HigherOne    
Student Financial Aid Refund Card    
TK20 -Teacher Education Assessments and Portfolios Vendor performs software upgrades with SSU support. User prompts for upgrade timing.  System and Platform upgrade Sept. 2015
Tutor Schedule and Appointment Management -AccuSQL SSU performs upgrades with prompting and scheduling coordinated with user.  
VRCFA Online Ticketing    
Web Site Publishing - Shawnee Public Sites Support vendor integration.  
Wireless LAN Access Control    

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