If you need to cancel a session you must notify the Student Success Center at (740) 351-3594 as soon as possible. If the tutor is not notified within at least two (2) hours of before the session then you may be charged with a "No-Show".

A "no-show" can be defined in three separate ways:

• A "no-show" is when a tutor/tutee makes no attempt to notify the Student Success Center that he/she is unable to attend a scheduled tutorial session.
• A "no-show" is when a tutor/tutee does not notify concerned parties of a cancellation two hours in advance of a scheduled tutorial session.
• A "no-show" is a tutorial appointment that a tutor/tutee fails to keep.

After two "no-shows" all tutoring for the tutee is cancelled for all classes the student is receiving assistance.

The Tutor/Tutee are required to contact both their Tutee/Tutor and the Student Success Center at least two hours in advance of the scheduled session.  This is the only way of not being charged a "no-show".

For any questions please contact the Student Success Center; or call 351-3496.