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SSU Purchasing
FAQ: Frequently Asked Questions About the
Purchasing Card
Shawnee State University's Visa credit card purchasing program has
been developed in coordination with the issuing bank, JPMorgan
Chase. It is intended to provide a more efficient and
cost-effective method for departments to make small dollar
purchases.
The following is a list of questions and corresponding answers that
may help to further explain the purchasing card program. Additional
information will be posted as it becomes available.
If you have any questions that are not answered here, please feel
free to contact the Purchasing Department at 740.351.3287.
Topics:
Budget Manager
Responsibilities
Canceling a Purchasing Card
Cardholder Limits
Cardholder Personal
Information
Cardholder Responsibilities
Changing Departments or Leaving the
University
Declines on the PCard
Disputed
Items
Expiration of Cards
Forms & Manuals
Lost or Stolen
Cards
Merchant Information
Monthly Statements and Bills
PaymentNet
Purchasing Card Program
Receipts
Refunding an Item
Placed on the PCard
Replacement cards
Restricted and Blocked Purchases
Reviewer Responsibilities
Sales tax issues
Stored Value Cards
Supervision of the card
Supplier acceptance
Training
Travel & Entertainment
Use of the card
Budget Manager
Responsibilities
Q: What are the budget
manager's responsibilities?
A:
The department's budget manager has access to the
accounts of all cardholders within the department and is responsible
for assuring that purchases are appropriate according to university
policies and procedures and that PCard transactions are posted to
the correct account. The budget manager may perform the reallocation
function, himself, or may choose to review the reallocations done by
cardholders or the department's reviewer. A budget manager
gains access to cardholder accounts in PaymentNet by contacting the
PCard administrator at 351.3460 or sending an e-mail to
pcarson@shawnee.edu.
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Topics
Canceling a Purchasing Card
Q:
How do I cancel a
purchasing card?
A:
The department
head should retrieve cards from employees who leave Shawnee
State, change departments, or move to a job where they will no
longer require a purchasing card. Send an e-mail to
PCard@shawnee.edu, requesting
the account be closed. Destroy the old card by cutting it into at
least four pieces, and return it to the PCard Administrator.
Q: Can a cardholder cancel their card?
A:
Yes. The cardholder may request their card be
cancelled. Follow the same steps given to the department
administrator to cancel a card.
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Topics
Cardholder Limits
Q: Is
there a maximum amount I may spend?
A: Yes. Your card has a daily
limit and a monthly limit, which you may not exceed without prior
written approval or your card will decline. You also have a
departmental budget, which determines the amount of spending
authorized. It is the cardholder's responsibility to determine
whether their department authorizes a purchase. Furthermore, the
cardholder must ensure the purchase does not break any department
policy as well as Shawnee State's policies and procedures.
The default limit for most accounts is
$1,000 per swipe, 12 swipes per day, $10,000 per
month.
Q: What if I need a higher credit
limit for my purchases?
A: A PCard Addendum form must
be completed by your department head and sent to Pat Carson, PCard
administrator. This form is used to communicate all changes to
purchasing cards. Your budget manager must also provide
documentation of your spending history that supports an increase in
your credit limit.
Q: I would like to purchase an item that
costs more than my single transaction limit. Is it acceptable to
split the charge to stay within my limit?
A:
No. A cardholder should never split charges to avoid
exceeding transaction limits. This is considered "pyramiding," which
is prohibited. The cardholder should request a temporary increase
to his/her limit. See previous question if you need your limit
increased.
Q: How do I determine if I have
sufficient funds available on my card?
A: You may do this by calling
the Customer Service number on the back of your card. This will ensure,
before the merchant swipes the card, that the card does not
decline due to insufficient funds .
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Topics
Cardholder Personal Information
Q: How can I view personal information
tied to my card: phone number, monthly and single
limits, expiration date, etc.?
A: In PaymentNet, under the
Main Menu, click Employee Profile, then Profile for XXXX (the last
four digits of your PCard account.
Budget managers may click on Employee/User List to
see a list of every cardholder account for which they are
responsible. this screen does not show the cardholder's date of
birth or the last four digits of their social security number. Those
piece of information are used for security purposes only.
Note: The cardholder screen is
a good way to verify the active cards for your department. Once a
card is closed by the PCard administrator, it should no longer be
reflected on the cardholder screen. Contact the PCard Administrator at
PCard@shawnee.edu if any
information found on these screens requires an update or to close a
card that is no longer active.
Q: How do I change information tied to the
card: address, phone number, default account number, department
name?
A:
Complete a PCard Addendum form and submit it to the
PCard Administrator, Administration Bldg., room 197.
Q: Why do I have to give my birth date on
the application?
A:
This information is requested for your
security. You will use this information to activate your purchasing
card when it is received.
Q: Will my personal credit history be
checked when I apply for a Purchasing Card?
A:
No. Your personal credit history will
not be checked or affected when applying for or using the Purchasing
Card.
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Topics
Cardholder Responsibilities
Q. What are the cardholder's
responsibilities?
A: The cardholder is
responsible for:
-
Making authorized purchases
only
-
Obtaining a detailed receipt for each purchase
-
Completing the transaction log with a brief
description justifying the purchase
-
Reconciling the monthly Visa statement
-
Resolving any discrepancies
-
Ensuring credits are received
-
Documenting purchases as required
-
Passing the paperwork to the assigned reviewer
for approval
NOTE: Reallocation of charges may be the
responsibility of the cardholder but this decision is made at the department level.
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Topics
Changing Departments or Leaving the
University
Q: What happens if I leave the
University?
A: Near your last day of work,
return your card and current Purchasing Card Transaction Log to your
reviewer. Your reviewer will cut the card in no less than four
pieces and forward it to the PCard administrator after all
transactions have posted to the account. The PCard administrator
will cancel your account.
Q. What do I do if I change departments?
A. You still need to cancel your card. (See the
answer to the question above.) You will need to complete a new
cardholder agreement and obtain approval from your new budget
manager to obtain a card within the new department.
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Topics
Declines on the PCard
Q: Under what circumstances
might my card be declined?
A: Your card may be declined
because:
-
You may have failed to activate the card by
calling the toll-free number listed on the sticker placed on
the front of the card.
-
You may have exceeded your single purchase or
monthly credit limit.
-
The vendor you are using is restricted from use
by its Merchant Category Code* (MCC). Should you need to make a
purchase from a vendor and believe that the MCC has been
incorrectly applied, you may ask the PCard administrator for
assistance.
-
The bank has a security concern due to a use
pattern (i.e., you haven't used the card in a long time). A
"fraud alert" may be placed on your card and cannot be removed
until the bank is satisfied that you are the cardholder and all
transactions are authorized.
* When vendors apply to accept
Visa, they are given an MCC that identifies their type of business.
The MCCs are grouped so that all gasoline stations fall under one
code, restaurants under one
code, etc.
Q: What should I do if my card is
declined at the point of sale?
A: Have the merchant contact
the bank using the toll free number listed on the back of your PCard
to determine if the card was truly declined or the machine
malfunctioned. If the merchant's machine malfunctioned, the bank
will be able to walk the merchant through the proper steps to obtain
an authorization for the card.
If it is determined that the card was declined, the
merchant can hand the telephone to you, and the Bank will tell you
why the charge was not accepted. If the card has not been activated,
the cardholder can request activation at that time.
You may also request assistance from the PCard
Administrator at 740.351.3460.
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Topics
Disputed Items
Q: What if
I have a disputed charge?
A: First, try to resolve it with the
vendor on your own. It generally should take no more than 7 to 10
days for a merchant to issue a refund. When seeking a refund from a
merchant, ask the merchant to fax a copy of the refund/credit
receipt to you. Receiving a copy of the credit receipt will help
ensure a refund will be received. Do not allow a merchant to drag
the process out past 60 days of the post date.
If the merchant refuses to issue a credit, you will
need to file a dispute with the Bank. Online disputes, via
PaymentNet, must be filed within 60 days of the post date (see the
PaymentNet Manual for details). After 60 days the dispute must be
filed by calling the Customer Service phone number on the back of
your PCard.
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Topics
Expiration of
Cards
Q:
My card
is expiring next month. How do I get a replacement card? Do all
purchasing cards expire at the same time?
A: The expiration date of PCards is determined by the date
the card was initially issued. The
Bank automatically sends replacement cards to the PCard
administrator 2 to 6 weeks prior to
the expiration date.
Your expiration date is actually the
last day of the expiration month embossed on the front of the card.
You may use your old card until that day (i.e., if it says 03/08, you
may use it until 03/31/08).
Once the new card is received, you
will need to call the Bank to activate it. The old card is no longer
functional once the new card is activated. You should destroy the
old card after receiving and activating the new card.
For a Stored Value Card, the
expiration date is preset by the department requesting the card.
Once the card expires or the funds are depleted, the card is no
longer functional. To obtain a new card, a cardholder would need to
reapply.
Q: What happens when my card expires?
A: Cards are active for three
years from the date of creation. Each card has an expiration date
identified by month and year (03/08 for March 2008) printed on the
card. The card expires at the end of the month. Two to six weeks
prior to the expiration date the Bank will issue a new card and send
it to the PCard administrator who will in turn notify you that your
new card is available. The cardholder isn't required to do anything
to generate the new card; it's an automatic process.
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Topics
Forms & Manuals
Q: How do
I obtain PCard forms or a PaymentNet or
PCard Manual?
A:
Refer to the Purchasing Department's
website. Select the Forms and Manuals link to
download the most current version of forms and manuals.
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Topics
Lost or Stolen Cards
Q: What do I do if my
purchasing card is lost or stolen?
A: Contact the PCard
administrator immediately to report the card as lost or stolen if
during business hours. Assistance will be provided through each step
of the process. If after hours, please contact the Bank at
1.800.270.7760. This number is available 24 hours a day, 7 days
a week. Then, contact the PCard administrator and your department
head the following business day to file a report.
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Topics
Merchant
Information
Q:
What should I do if one of my suppliers does not accept Visa?
A: Have
the supplier contact the PCard administrator, or
pass the merchant's contact
information on to the Purchasing Department.
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Topics
Monthly Statements and Bills
Q: Who pays the monthly Visa bill and
how will it be paid?
A: Shawnee State University
pays the Visa bill monthly, according to a regular billing cycle.
The charges are distributed electronically to the individual
departments by the Controllers Office and reflected on the CARS
account after posting.
Q: Will I receive a monthly
Visa statement?
A: You will receive a statement
in the mail and you may view and print an electronic statement from
the PaymentNet website. Statements are available every month, except
those months in which no charges occurred. If no charges occurred
during a given month, place a note in the file that no transactions
posted during this month so your records will be complete.
Q: Will I receive a Visa statement if I don't have
transactions during a billing period?
A: No. An electronic statement
will only be available for the billing periods in which you make
purchases. Put a note in the file that no transactions posted during
this month so your records are complete.
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Topics
PaymentNet
Q: What is
PaymentNet?
A: PaymentNet is a website
provided free of charge by the Bank to all cardholders. It may be
accessed at
www.paymentnet.com
from any web browser with an Internet connection. No additional
software is required.
A cardholder may view his or her last
12 months' transactions posted against their card, dispute an item
online with the Bank, verify their monthly limit, and view or
their PCard information. The Bank
continually attempts to improve and enhance this site to provide
convenience to cardholders.
Q. What do I do if I don't
recognize a charge made on my card?
A. You may contact the Bank's
customer service department to get more information about the vendor
who charged your account. Often the bank will have a phone number
for the vendor that does not appear in PaymentNet. If you still do
not recognize the charge, you will initiate a dispute in PaymentNet.
Q. Who do I contact if I'm
having problems reallocating charges in PaymentNet?
A. You may contact Pat Carson,
PCard administrator, at 351.3460.
Q: Can I view my transactions prior to
receiving the monthly Visa statement?
A: Yes. The PaymentNet system
is web-based and allows cardholders to view transactions daily,
reallocate charges, record descriptions, and print transaction logs.
Q: What should
I do with my statement?
A: You should reconcile your
statement by reviewing each item and matching it with receipts,
then:
-
Attach the itemized receipt or
invoice for each item. It is recommended that the receipts
be put in order as they appear on the statement. You may number
each line of the statement and then number the receipts. This
will help you to later locate a specific receipt quickly, if you
generally have numerous receipts.
-
Sign and date the statement,
verifying that it has been reconciled.
-
Forward the statement, with
receipts attached, to your budget manager.
-
When
the monthly statement has been approved, it should be given to
the department reviewer for filing.
Q: Where do we file our statements once
reconciliation is completed?
A: File the statement in your
department, until further notification.
Q: Should I receive a statement every
month?
A: You will only receive a
statement if there is activity on your card.
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Topics
Purchasing
Card Program
Q: What is the purpose of the
purchasing card program?
A: To improve the purchasing
process by streamlining small dollar purchases and increasing
efficiency in order to get the best value for the University. The
largest benefit is to the cardholder in time savings and
flexibility.
Q: Who is
involved in the purchasing card process at the department level?
A: There are several roles at
the department level. The department head (budget manager) approves
cardholder applications and any transactions made by the cardholder
and is responsible for assuring the charges are posted to the
correct account. The cardholder is responsible for making purchases
and completing required documentation. The reviewer is responsible
for reviewing the appropriateness of the charges and ensuring proper
documentation is received from the cardholder. The department
contact serves as liaison between the department and the PCard
administrator.
Q: Will my personal credit history be
reviewed if I apply for a purchasing card?
A: No. your personal credit
will not be reviewed, nor will it be affected.
Q: Can someone other than the
cardholder make purchases on the purchasing
card?
A: No. Shawnee State's PCards
are individually held, centrally billed. Use of the PCard is
prohibited by anyone other than the cardholder. The cardholder is
responsible for all charges on his
or her card.
Q: What reviews/controls are
in place to protect the University from fraudulent charges?
A: Several controls are in
place for this purpose. Cardholders sign a cardholder agreement,
approved by the department head, and attend a comprehensive training
session prior to receiving a purchasing card. Transactions are
posted to the PaymentNet system daily for review by the cardholder,
reviewer (where appropriate), and budget manager. The reviewer is
selected by the budget manager and is responsible for ensuring that
charges are authorized and policies and procedures are followed. The
PCard administrator and the Controller's Office are also able to
review transactions daily, via the PaymentNet website. This review
process is critical in the prevention of fraud.
Q: Can the purchasing card be
used for travel?
A: Yes. The purchasing card can
be used for travel. Refer to the travel section of the policies and
procedures manual or the PCard website for details.
Q. Can I use the purchasing card to
make Internet purchases?
A. Yes, but make sure you
are on a secured site. One indication that a site is secured is that
an "s" appears after http in the vendor's URL (i.e., https:/www).
Another is that a "lock" symbol appears in the bottom bar of your
web browser. Most secured sites also place an announcement on their
site.
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Topics
Receipts
Q:
What
should I do if I lose a receipt?
A: Contact the vendor and
request a copy of the receipt. They can send it via mail or fax. If
you are unsuccessful in getting a copy from the vendor, you will
need to complete a Missing Receipt Affidavit. Be aware, though, that
this should be done very infrequently. Too frequent use of the form
could result in PCard sanctions and loss of card privileges.
Q: What should I do if I am unable to
obtain a receipt?
A: Follow the same process
described in the previous answer.
Q: How do I update a transaction if I do
not have the receipt?
A: All PCard transactions must
be updated in PaymentNet prior to the charge posting to CARS. If a
receipt has not been received, obtain the transaction information
from the cardholder and make the necessary updates. If the
cardholder does not recognize the transaction, handle it as a
disputed item. (See Disputed Items.) Once the receipt is received,
you may then recheck to ensure the transaction was updated
appropriately, based on the cardholder's information.
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Topics
Refunding an
Item Placed on the PCard
Q: How do I deposit a rebate or refund
for the merchant that was received by cash or check from the
merchant?
A: Refunds should always be credited to
the card. If a refund is sent by check or cash, or a rebate is
received by check or cash, complete a Deposit Transmittal Form and
hand-carry it,
along with the check or cash, to the Bursar's Office. Attach the
original receipt issued by the Bursar's Office and the pink copy of
the Deposit Transmittal Form to the PCard documentation.
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Topics
Replacement
Cards
Q: How do
I get a replacement card if the magnetic strip is bad?
A: Contact the PCard
Administrator at 740.351.3287 or call the toll-free number located on the back of
your card.
Q: How do I obtain a new card if my name
is changed?
A: Complete a PCard Addendum form. In the
comments section list: Replacement card requested. For security
purposes, a block will be placed on your account until your new card
is received (7 to 10 business days). You will need to call the Bank
to activate your new card.
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Topics
Restricted and Blocked Purchases
Q: Are there restrictions associated
with the purchasing card?
A: Yes. These restrictions are
detailed in the Purchasing Card Policies and Procedures Manual and
highlighted during the purchasing card training session.
Restrictions are categorized as 1) blocked at point of sale and 2)
restricted at other than point of sale.
Blocked Transactions will not go through; they will be
declined. Examples include purchases that exceed the single purchase
limit and monthly limit, liquor stores, cash advances, and personal
services.
Restricted Transactions may go through but
they require special approval prior to the purchase
being made or they violate
law, policy, or procedures and should therefore not be made at all.
Examples include transactions that will be charged
to lab supply or carry forward accounts; purchases delivered to non-University addresses;
purchases that involve signing of an agreement,
license, or contract; gifts of sentiment (examples: flowers for
Professional Administrative Assistant's Day, retirements, birthdays); pyramiding of purchases to avoid the single
purchase limit; and personal purchases.
Q: How do we prevent charges that are
not allowed by a particular grant or agency?
A: It is the cardholder's
responsibility to ensure that regulations and guidelines are
followed. Questions concerning the types of expenses allowed on
sponsored accounts should be directed to the grant accountant, grant
administrator, or the Controller's Office.
Q: What do I do if I accidentally make
a restricted charge on my card?
A: Contact the PCard
administrator for advice as this is decided on a case-by-case basis.
Q: Can personal purchases be
made with the card?
A: No. Personal purchases
cannot be made with this card. Keep your personal credit card
purchases and the purchasing card completely separate.
Q: What do I do if I accidentally make
a personal charge on my card?
A: Notify your reviewer of the
mistake immediately. Attempt to have the charge reversed
(credited) to the PCard account. If the vendor will not cooperate,
write a check made payable to Shawnee State University, submit it to
your budget manager for deposit with Bursar's Office via a Deposit
Transmittal Form, and attach the pink copy of the form (along with a
copy of your check) to your purchasing card documentation. Indicate
that you will not make such a mistake in the future.
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Topics
Reviewer
Responsibilities
Q: What are the reviewer's
responsibilities?
A: Reviewers ensure that
charges are appropriate, within Shawnee State's PCard policies and
procedures, and appropriately documented. After monthly cardholder
statements are signed by the budget manager, the reviewer (or the
department contact) then files the records, in chronological order,
in the department's central office.
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Topics
Sales Tax
Issues
Q: Is
Shawnee State University considered exempt from paying Ohio Sales
Tax to suppliers?
A: Yes. Shawnee State University is
exempt from paying Ohio Sales Tax to suppliers for purchases in
Ohio, per the "Certificate of Exemption." The exempt number is
printed on the Shawnee State University PCard and copies of the
certificate are available on the Purchasing Department's website.
Click on the Forms and Manuals link
Cardholders must request the sales tax
exemption when making any purchase. Usually the exemption is not
automatically given. Some states reciprocate, and it is a good
business practice to request the exemption where/when you make a
purchase. The vendor may require a copy of the exemption
certificate, so keep one with your card.
Q: The supplier charged Ohio state sales
tax on my purchase. What should I do?
A: The cardholder should contact the
merchant and request a credit be issued for the tax and applied to
the card. A copy of the credit receipt is needed and should be faxed
or given to the cardholder to attach to their monthly statement.
If the vendor refuses to credit the
card for Ohio Sales Tax, treat the charge as a disputed item.
Q: What if I am charged sales tax by
another state?
On the Transaction Notes screen, in PaymentNet,
indicate the state in which the purchase was made. The exemption is only for
Ohio sales tax.
Q: What is our Sales Tax Exemption
number?
A: 31-0864917. The Exemption Certificate
must be supplied initially to all merchants as proof of the
exemption. Without a copy of the certificate, the merchant is not
obligated to give the exemption. Keep a copy of the Exemption
Certificate with you at all times.
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Topics
Stored Value Cards
Q:
What is a stored value (SV) card?
A:
The SVCard is a declining balance card. EXAMPLE:
Professor Smith has a $500 budget for office supplies in FY05. He is
issued a card at the beginning of FY05 (in July 04) that expires at
the end of FY05 (June 30 05). The card has an overall,
life-of-the-card, $500 limit.
Q: Can the
overall dollar limit or expiration date be changed after the fact?
A:
The expiration date of the card cannot be changed,
but the dollar amount can be changed, if needed, during the life of
the card. Once a card expires, an applicant would need to reapply to
receive a new card.
Q: What is
the minimum time period? What is the minimum dollar amount?
A:
Minimum time period is three months. Minimum dollar
amount is $150.
Q: This card
might be useful for students who are traveling on university
business or have received an award. Can the card be given to
students?
A:
Because of the special risks and issues involved,
this card is not available to students.
Q: How are
transactions handled?
A:
Transactions come through PaymentNet just as they do
with a regular PCard. The same provisions apply.
Q: Will it
look like a regular PCard?
A:
Yes.
Q: Will
cardholders have to attend training and will card use be subject to
all other usual PCard requirements & restrictions?
A:
Yes. The training is mandatory before receiving the
card. All policies and provisions governing the PCard apply to the
Stored Value Card, as well.
Q: How will
the cardholder know what his or her balance is?
A:
A cardholder may verify available funds by contacting
JPMC at the toll-free number on the back of the PCard.
Q: Do
merchants accept this card just as they would any PCard?
A:
Yes, as long as the purchase does not take the
cardholder over his or her remaining balance and the merchant
accepts Visa credit cards.
Q: Do we have
to deposit the dollar amount up front?
A: No. Charges
accumulate as they are made.
Q: Can a
cardholder have both a regular PCard and an SVCard?
A:
No. Current cardholders are not eligible for the
SVCard, and current cards will not be canceled solely to allow a
switch. Why not? Such a switch will require the cancellation
of the current card, and reapplication for a new card, for each
cardholder involved. The SVCard does not have the flexibility of the
regular PCard, and administrative costs are considerably higher.
Q: Can
transaction limits be placed on the SVCard?
A:
Yes.
Q: Can
someone be issued more than one SVCard at the same time?
A:
No. Only one active SVCard per cardholder is
permitted.
Q: Can
someone be issued more than one SVCard in the same year?
A:
Generally, no, though exceptions will be made
for unforeseen circumstances. Since the card can be recharged with
more dollars anytime before its expiration date, a cardholder
expecting multiple needs should request a lengthy expiration date
and recharge as needed, rather than apply for a new card.
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Topics
Supervision of the
Card
Q: Does
the Purchasing Card require someone at a higher level to review the
transactions to ensure appropriate use of the card?
A: Yes. The PCard policy requires that a
higher level of approval must be administered for each cardholder
and their transactions. Use one of the following methods:
-
Approving the transaction in PaymentNet.
-
Sign off on the monthly
statement for the cardholder.
-
Sign off on a monthly
Transaction Line Item Detail Report. This report can be
generated in PaymentNet.
Q: How do I run the report the budget manager needs
to view and approve, if they are not
reviewing my charges in PaymentNet or the cardholder statement?
A: In PaymentNet, go to All
Reporting,
click on Transaction, and select Transaction Detail from the
alphabetical list of reports. On the Report
Criteria for Transaction Detail screen, select your accounting cycle
and click Process Criteria. On the next screen, you may establish
other parameters or simply click Proceed with Report. Choose the
format in which you'd like the report to appear by clicking the
green arrow to its right. Click the Refresh button until your report
appears. (This could take a minute or two, depending on the size of
the report.)
Q: I am responsible for many PaymentNet
reviewers. How do I ensure that transactions are being updated
timely and appropriately?
A: By selecting Transaction
List in PaymentNet, you will be able to view the transactions of
every cardholder that reports to you. Beside every transaction is a
box that shows you whether or not a transaction has been reviewed.
You can click on the transaction to review the details.
Q: Who holds the responsibility for
ensuring cards are obtained from cardholders before they leave the
department or Shawnee State University?
A: The budget manager is
responsible for notifying the PCard Administrator of the need to
cancel a card. The card must be obtained from the cardholder
prior to their departure from the department or Shawnee State
University. (See topic on Canceling Cards.)
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Topics
Supplier Acceptance
Q: What
should I do if the supplier does not accept Visa?
A: If a supplier does not accept the
PCard (Visa), the cardholder should complete a
Supplier Non-Acceptance Form and submit it to the PCard Administrator,
who will work with
the supplier to encourage them to accept the card in the future.
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Topics
Training
Q: How do
I register for PCard or PaymentNet training?
A: You may call the Purchasing
Department at 351.3287 or send an e-mail to
PCard@shawnee.edu.
Q:
May I return for a refresher course?
A: Yes. Register as many times as
desired.
Q: Do you offer on-line tutorials?
A: Online training tutorials
for PCard policy and procedure and PaymentNet are not currently
available online; however, we do plan to make them available in the
future.
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Travel & Entertainment
Q: Who
should I contact for questions about travel policy or whether a
particular travel expense is allowable?
A: Contact the PCard
administrator at 351.3460 or by e-mail at
PCard@shawnee.edu.
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Use of the Card
Q: May I allow someone else to use my
purchasing card?
A: No. For security reasons, the card is
not transferable; however, you may call ahead and pay in advance
with the PCard and then allow someone else to pick up your
order.
Q: May I use my card for cash or cash
advances or in ATM machines?
A: No. The card is not set up for cash or
cash machines. The card will decline.
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Need
more information?
If you have a question that was not addressed here,
please contact Pat Carson at 740.351.3460 or
Melissa
Garrett at 740.351.3287
or send an e-mail to
Pcard@shawnee.edu.
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