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Facilities Services Evaluation Survey

Name: (optional)
Department: (optional)
Building: (optional)
Floor: (optional)
Room: (optional)
Answer Scale: 1 = Poor 2 = Needs improvement 3 = Good 4 = Above average 5 = Excellent


1. How would you rate the campus grounds in the following areas?
Cleanliness	1 2 3 4 5 N/A
Appearance of Lawns	1 2 3 4 5 N/A
Flowers and Trees	1 2 3 4 5 N/A
Accessibility	1 2 3 4 5 N/A
Snow Removal	1 2 3 4 5 N/A
Trash Removal (outside)	1 2 3 4 5 N/A

2. How would you rate the custodial services in the following areas?
General cleanliness office area	1 2 3 4 5 N/A
General cleanliness restrooms	1 2 3 4 5 N/A
General cleanliness classrooms	1 2 3 4 5 N/A
General cleanliness work area	1 2 3 4 5 N/A
Carpet cleaning	1 2 3 4 5 N/A
Trash removal (inside)	1 2 3 4 5 N/A
Event set-ups	1 2 3 4 5 N/A

3. How would you rate building Maintenance in the following areas?
General building condition	1 2 3 4 5 N/A
General maintenance	1 2 3 4 5 N/A
Special projects	1 2 3 4 5 N/A
Light bulb replacement	1 2 3 4 5 N/A
AC and/or heating	1 2 3 4 5 N/A
Quality of work	1 2 3 4 5 N/A
Timeliness of work	1 2 3 4 5 N/A

4. How would you rate the Utilities Staff in the following areas?
Knowledge of work	1 2 3 4 5 N/A
Professionalism	1 2 3 4 5 N/A
Friendliness/Courteousness	1 2 3 4 5 N/A
Communication/follow-up	1 2 3 4 5 N/A
Willingness to help/cooperate	1 2 3 4 5 N/A
Productivity	1 2 3 4 5 N/A
Attitude	1 2 3 4 5 N/A

5. How would you rate the Custodial Staff in the following areas?
Knowledge of work	1 2 3 4 5 N/A
Professionalism	1 2 3 4 5 N/A
Friendliness/Courteousness	1 2 3 4 5 N/A
Communication/follow-up	1 2 3 4 5 N/A
Willingness to help/cooperate	1 2 3 4 5 N/A
Productivity	1 2 3 4 5 N/A
Attitude	1 2 3 4 5 N/A

6. How would you rate the Maintenance Staff in the following areas?
Knowledge of work	1 2 3 4 5 N/A
Professionalism	1 2 3 4 5 N/A
Friendliness/Courteousness	1 2 3 4 5 N/A
Communication/follow-up	1 2 3 4 5 N/A
Willingness to help/cooperate	1 2 3 4 5 N/A
Productivity	1 2 3 4 5 N/A
Attitude	1 2 3 4 5 N/A

7. How would you rate the newly implemented campus recycling program?
Availability of recycle bins	1 2 3 4 5 N/A
Timeliness in emptying containers	1 2 3 4 5 N/A
Overall participation by faculty & staff	1 2 3 4 5 N/A
Overall participation by students	1 2 3 4 5 N/A

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Shawnee State University
940 Second Street
Portsmouth, Ohio 45662-4344
To_SSU@shawnee.edu
740.351.4SSU
TTY: 740.351.3159

Last Updated:
02.04.2008 10:01 AM