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Opening
the
Reference Counter
-
Make sure that the Clerk
knows that you are present.
-
Take the sign which reads “Please Ask for Assistance at
Circulation” from the counter ledge.
- Walk about the entire Reference Area to check that nothing is
amiss.
- Check that all electronic resources are operating
appropriately.
Closing
the Reference Counter
If the Library is not
closing when the Reference Counter is closed,
- Take a good look about the entire area to ascertain that all
is well.
-
Place the “Please Ask for Assistance at Circulation” sign
on the counter ledge so that the sign faces the Library entrance.
-
If no librarian is at
Reference, check to see that the computers and peripherals in
the Reference Office are also turned off.
-
Check that all laser printer trays are at least half full.
If not, add paper.
-
Turn off the computers
at the Reference Counter.
- Let the Reference Librarian or Circulation Clerk know that
your shift is over.
If the Library and the Reference Counter are closing at the
same time,
- 30 minutes before closing, notify each patron on Level 2 that
the Library will be closing at [state the time, e.g., 6:00 PM] and
that all materials to be borrowed should be checked out immediately.
- 15 minutes before closing, notify each patron on Level 2 that
the Library will be closing at [state the time, e.g., 6:00 PM].
- 5 minutes before closing,
- turn off the computers at the
Reference Counter,
- check
that all laser printer trays are at least half full.
If not, add paper. Do
NOT turn off the laser printers.
-
If the Circulation Clerk needs your assistance, execute the
additional closing procedures specified by her/him.
- At closing, walk around Level 2 identifying patrons who may
be still in the Library.
- Be vigilant in checking all the nooks and
crannies on Level 2 -- especially the study rooms, Alcove,
and restrooms.
- Just to be on the safe side when you are
checking the restrooms, announce your presence at the
restroom "door" before going into the
opposite-sex's facility. Say something like,
"This is Library Reference. I'm coming into the women's
[men's] restroom to do our closing check. Anybody in
there?"
- Inform
the Circulation staff of anyone remaining in the building.
-
If necessary, after the Library closes, turn off the lights
in the Reference office. Close
the Reference
office door, and if it does not lock, alert the Circulation Clerk
that the Reference Office needs to be locked.
- Take a good look about the entire area to ascertain that all
is well.
- Put the “Please Ask for Assistance at Circulation” sign
on the Reference Counter ledge facing the entrance.
- Let the Circulation Clerk know that you are leaving the
building.
Housekeeping
All Library employees have a
responsibility to keep the building neat, clean, and tidy.
Always begin and end your shift by checking to see if
anything is out of place, needs to be straightened up, or requires
the janitor’s attention.
- Toss into the wastepaper basket any trash that may have been
left in carrels or chairs.
- If chairs are pulled out from the carrels, push them in.
- As you assist users in the Reference Stacks, check that all
the materials are securely shelved. (Do not reshelve items lying on the counters;
circulation will gather these materials for in-house count and
return them to their appropriate locations on the shelves.)
Saturday
:
The
RA who works the Reference Counter during the first hour the
building is open on
Saturday
will clean, dust, pick up, and in
general tidy up the carrels in which the computers are located.
Cleaning supplies are available at Circulation.
Sunday :
The
RA who works the Reference Counter during the first hour the
building is open on Sunday
will clean, dust, pick up, and in
general tidy up the Reference Counter, the Ready Reference shelves,
and the Vertical Files counter top.
Cleaning supplies are available at Circulation.
Reporting
Custodial and
Maintenance Needs
If you are aware of a mess which is
beyond your ability to clean up, notify a Reference Librarian, the
Library Secretary, or Circulation Clerk immediately.
Report to the Library Secretary
anything which needs routine custodial attention—for example, a
light bulb that needs replacing or a loose carpet square.
If a problem requires immediate
attention, notify the Library Secretary or the Circulation Clerk.
Problems with computers and
peripherals should be reported to Janet Stewart (jstewart).
Remember to give as much information as possible including
verbatim wording of any error messages and to place appropriate
signage (for instance, Sorry
Not Available signs) on all equipment affected by the problem.
Filing
Publishers' Catalogs: Anytime you want to stretch, you
can file the publishers catalogs that have accumulated in the
black box on top of the vertical file next to the Reference Office
door. File the catalogs alphabetically by the name of the
publisher.
Library
Guide
Guides to the various functions of
the SSU Library are available in the Library website and within the
various electronic resources. Use
them for your own information and be ready to share with patrons. Print
out pages to distribute to patrons who need assistance.
About
Clark
Memorial Library
-
Constructed in 1991-92 at a cost of over $6 million; $1 million
was invested in furnishings
-
Holds
about 170,000 books and other cataloged items (videos, CDs,
CD-ROMs, etc)
and accesses over 12,000 ebooks
-
Subscribes
to over 800 periodicals in paper & micro and accesses about
10,000 electronically
-
Accesses virtually all circulating college and university
library materials in Ohio through its membership in OhioLINK, a
consortium composed of Ohio's college and university libraries
and the State Library of Ohio--32 million items, 8 million
unique titles
-
style="text-indent: 0; mso-list: l0 level1 lfo8; mso-hyphenate: none; margin-left: 0">Accesses over 320 million items available for Interlibrary Loan
through OCLC
-
Is
a selective government depository
Level
1
-
Audiovisual
Equipment Carrels
-
Monitors
for VHS tape or DVD; CD player, Slide projector, etc
-
Blackboard
-
Children's
Collection (in CMC)
-
CMC
-
Graphics
Lab
-
Children's
and Teachers' Periodicals
-
Vertical
Files
-
Flat
Files
-
Curriculum
Materials (realia, computer software, audiovisuals)
-
Children's
Collection (juvenile books)
-
Circulating
Stacks, Q-Z
-
Computers
-
Macintosh
& PCs
-
Word,
AppleWorks, Intuition
-
scanners
-
LaserJet
Printer
-
Color
Printer (ask at CMC counter)
-
Government
Documents (in CMC vertical file)
-
Graphics
Lab (in CMC)
-
Instructional
Technology
-
Library
108 & 110
-
Macintosh
Computers
-
Media
Services (Office of Instructional Technology)
-
Media
Stacks
-
Office
of Instructional Technology (formerly Media Services)
-
Periodicals
(in CMC)
-
Photocopier
(in CMC)
-
Staff
Room
-
Study
Rooms
-
Systems
Office
-
Technical
Services
Level
2
-
Alcove
-
Archives
-
Board
of Trustees' Rooms
-
Circulation
-
Checkout
and Return
-
Library
Accounts
-
Reserve
Materials
-
Restricted
Collection
-
LaserPrinter
Paper
-
Computers
-
for
Students
-
All
Internet Resources
-
All
Online Public Access Catalogs
-
All
Clark Library Research Databases
-
Microsoft
Word, Excel, PowerPoint, Access
-
Microsoft
Outlook (email)
-
QuickTime,
RealPlayer, Windows Media Player, Flash
-
Adobe
Acrobat Reader
-
LaserPrinter
for each computer cluster
-
Color
printer ???
-
Zip
Drives (selected stations only)
-
Community-Access
-
Clark
Memorial Library Online Resources ONLY
-
Word
and Excel
-
Pay
for Printouts at Circulation Counter
-
If
someone has turned off the computer, click on
"Guest" and type in "VISITOR"
-
Conference
Room -- beside Director's Office
-
Director's
Office
-
Supplies
Closet
-
Conference
Room
-
Flohr
Lecture Hall (Library 204/205/207)
-
Government
Documents (in Gov. Doc. VF)
-
LexisNexis
Room for Legal Assisting Program
-
MagnaVision
-
Microfiche
-
Books
-
Government
Documents
-
Periodicals
-
Microfilm
-
Newspapers
-
Periodicals
-
Current
Hard Copy
-
Microfilm/Microfiche
-
Photocopiers
-
Reference
Counter
-
Reference
Office
-
Supplies
Closet
-
Interlibrary
Loan (I L L)
-
Periodicals
-
Reference
Stacks
-
Catalogs,
Journals, Books for Carl Schwing's Classes
-
Reserve
-
Restricted
-
Riffe
Room
-
Scanner
-
Slide
Cabinet
-
Study
Rooms
-
Typewriter
(for public use)
-
Vertical
Files
-
Publishers'
Catalogs
-
Maps
-
Library
Guides and LC Outlines
-
Government
Documents
Level
3
-
Circulating
Stacks, A-P
-
Oversize
-
Study
Rooms
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